Privacy Policy for VIbe Volunteer App

Last Updated: [Current Date]

1. Introduction

VIbe ("we," "our," or "the App") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our volunteer matching application available on the Google Play Store.

2. Information We Collect

2.1 Personal Information

• Account Information: Full name, email address, phone number, location

• Profile Data: Bio, areas of expertise, education background, volunteer preferences

• Contact Information: Phone numbers, email addresses, location data

• User Content: Posts, comments, messages, photos you upload

2.2 Technical Information

• Device Information: Device type, operating system, unique device identifiers

• Usage Data: App interactions, feature usage, session duration

• Location Data: Approximate location for volunteer opportunity matching

• Log Data: IP addresses, access times, app crashes

2.3 Payment Information

• Volunteer Payments: Bank account details for volunteer stipends (if applicable)

• Transaction Data: Payment history and receipts

3. How We Use Your Information

3.1 Core Functionality

• Create and manage your volunteer account

• Match you with suitable volunteer opportunities

• Facilitate communication between volunteers and organizations

• Enable check-in/check-out for volunteer activities

• Provide achievement tracking and recognition

3.2 Service Improvement

• Personalize your experience and recommendations

• Improve app functionality and user interface

• Develop new features and services

• Conduct research and analysis

3.3 Communication

• Send important service updates and announcements

• Notify you about new volunteer opportunities

• Share achievement notifications and recognition

• Provide customer support

3.4 Legal Compliance

• Comply with legal obligations

• Prevent fraud and abuse

• Enforce our Terms of Service

4. Information Sharing and Disclosure

4.1 With Your Consent

We share your information with:

• Non-profit Organizations: Basic profile information for opportunity matching

• Other Volunteers: Limited profile data in group activities

• Community Partners: Contact information for coordinated efforts

4.2 Service Providers

We engage third-party providers for:

• Cloud Storage: Supabase (database hosting)

• Analytics: Google Analytics (usage tracking)

• Communication: Email and push notification services

• Payment Processing: Stripe or similar payment gateways

4.3 Legal Requirements

We may disclose information:

• To comply with legal obligations

• To protect our rights and safety

• In connection with business transfers

5. Data Storage and Security

5.1 Storage Locations

• Primary data storage: Supabase cloud database

• Backup storage: Secure cloud servers

• Data retention: Until account deletion request

5.2 Security Measures

• Encryption of data in transit (SSL/TLS)

• Secure authentication protocols

• Regular security assessments

• Access controls and authentication

5.3 Data Retention

We retain your information for:

• Active Accounts: Until deletion request

• Inactive Accounts: 24 months of inactivity

• Legal Requirements: As required by law

6. Your Rights and Choices

6.1 Access and Control

You have the right to:

• Access your personal information

• Correct inaccurate data

• Delete your account and data

• Export your data

• Opt-out of marketing communications

6.2 Location Services

• Control location tracking through device settings

• Opt-out of location-based matching

6.3 Communications

• Manage notification preferences in app settings

• Unsubscribe from email communications

7. Children's Privacy

7.1 Age Restrictions

• VIbe is not intended for users under 13 years old

• We do not knowingly collect data from children under 13

• Accounts for minors require parental consent

8. International Data Transfers

8.1 Data Processing

• Data may be processed outside your country of residence

• We ensure adequate protection through standard contractual clauses

• Compliance with GDPR for European users

9. Third-Party Services

9.1 Integrated Services

• Google Sign-In: Authentication services

• Map Services: Location and navigation

• Payment Processors: Financial transactions

• Analytics Providers: Usage optimization

9.2 External Links

• The app may contain links to third-party websites

• We are not responsible for their privacy practices

• Review privacy policies of external sites

10. Changes to This Policy

10.1 Notification

• We will notify users of material changes

• Continued use constitutes acceptance of changes

• Previous versions available upon request

11. Contact Information

11.1 Data Controller

VIbe Volunteer Platform
Kingston,Jamaica
info@volunteersinc.org
876-806-2808

11.2 Data Protection Officer

dpo@volunteersinc.org

11.3 Support

For privacy-related inquiries:

• Email: info@volunteersinc.org

• In-app: Settings → Help & Support

12. Legal Compliance

12.1 Regional Regulations

• GDPR: Compliance for European users

• CCPA: Rights for California residents

• COPPA: Protection for children's privacy

• Local Laws: Compliance with jurisdiction-specific requirements

13. Consent

By using VIbe, you consent to:

• The collection and use of your information as described

• The processing of your data in accordance with this policy

• The storage and transfer of your data as outlined

14. Breach Notification

In the event of a data breach:

• We will notify affected users within 72 hours

• Provide details about the nature of the breach

• Outline steps being taken to address the situation

• Recommend protective actions for users

This policy is effective as of the date stated above and supersedes all previous versions.